Built for Australian service businesses

Automated SMS your customers actually read

Reminders, follow-ups and review requests for Australian service businesses, on autopilot. Set a schedule once and ReviewFlow keeps your customers showing up, paying up, and leaving reviews.

No credit card required
20 free SMS credits
What your customers see
Hi Sarah, a reminder from Apex Plumbing: your service is booked for Thursday 10 July. Reply if you need to reschedule.
Hi Sarah, thanks for choosing Apex Plumbing today. How did everything go?
Great job, the new hot water system is perfect!
Glad to hear it! A quick Google review would mean the world: g.page/apex-plumbing
98% open rate
Pre-service reminders
Booked for Thursday? Your customer knows, and remembers.
Post-service follow-ups
Check in after the job. Catch problems before they become 1-star reviews.
Review requests
One tap from SMS to your Google review page, sent at the perfect moment.
Invoice nudges
Polite, automatic payment reminders. No more chasing.

Made for Businesses That Run on Bookings

If your week is a run sheet of jobs and appointments, ReviewFlow keeps every customer in the loop without you lifting a finger.

Trades

  • Job reminders the day before, so nobody is out when you arrive
  • Invoice nudges that get you paid without awkward calls
  • Review requests while the job is still fresh

Salons & Barbers

  • Appointment reminders that cut no-shows
  • Rebooking follow-ups 4 to 6 weeks after a visit
  • A steady stream of five-star reviews

Clinics & Allied Health

  • Pre-appointment reminders with your practice details
  • Post-visit follow-ups that patients actually open
  • Recall campaigns on a weekly or monthly schedule

Cleaners & Home Services

  • Booked-in confirmations before every visit
  • Follow-ups that turn one-off jobs into regulars
  • Reviews that win the next suburb over

How It Works

Set up once, runs every week

1

Add Your Customers

Import your customer list via CSV or add them as you book jobs. Names and mobiles are all you need.

2

Pick a Campaign Type

Pre-service reminder, follow-up, review request or invoice nudge. Personalise with merge fields like the customer's name and the date.

3

Put It on a Schedule

Send now, schedule for later, or repeat weekly, fortnightly or monthly. ReviewFlow sends at the local time you choose.

Recurring campaigns run themselves until you pause them

Simple Monthly Pricing

One flat fee, SMS credits included. Top-up packs any time.

Starter

$29
/month
200 SMS included
  • 200 SMS credits/month
  • All campaign types
  • Recurring schedules
  • Email support
Get Started
Most Popular

Growth

$79
/month
750 SMS included
  • 750 SMS credits/month
  • All campaign types
  • Recurring schedules
  • Priority support
  • Analytics dashboard
  • CSV import
Get Started

Pro

$199
/month
2,500 SMS included
  • 2,500 SMS credits/month
  • All campaign types
  • Recurring schedules
  • Priority support
  • Advanced analytics
  • Multi-location
Get Started

Questions, Answered

Do I need to install anything?+

No. ReviewFlow is a web app. Add your customers, pick a campaign type, and messages go out automatically.

What does it cost?+

Plans start at $29/month with 200 SMS credits included. You can also buy one-off credit packs that never expire.

Can I schedule recurring messages?+

Yes. Campaigns can repeat weekly, fortnightly or monthly at a set local time (Australia/Adelaide), or go out as one-offs.

Are the messages personalised?+

Every message supports merge fields for the customer's name, your business name, the date, and your review link.

Is this compliant?+

ReviewFlow is built for Australian businesses messaging their own customers, with opt-out respected on every send, in line with ACMA rules.

Put Your Customer Messages on Autopilot

Reminders out, reviews in, invoices paid. Start free with 20 SMS credits, no credit card required.

Start Free